Step 1. Go to "Settings" page by clicking the settings icon in the left sidebar.

https://www.chatwoot.com/docs/assets/images/dashboard-b71d819b2623cf39ccc506384a29396e.png

Step 2. Select "Inboxes" from left side panel and Click on "Add Inbox" button.

https://www.chatwoot.com/docs/assets/images/inbox_settings-5f82cbe02b2402a990d83690725d3ab3.png

Step 3. Click on "Line" icon.

https://www.chatwoot.com/docs/assets/images/list_of_channels-9aaf2a4cfb87d9dd14116fa8f71c5ab5.png

Step 4. Go to Line Developer Console and create a LINE account.

Step 5. Create a "Provider" in developer console.

Step 6. Create a new "Messaging API" channel(Bot) under the provider.

Step 7. Fill up below fields from line developer console( Messaging API Channel ) and click on "Create LINE Channel".

  1. Channel Name
  2. LINE Channel ID
  3. LINE Channel Secret
  4. LINE Channel Token

https://www.chatwoot.com/docs/assets/images/create_line_channel-8eecd50b8e5fc3312f3d30a7682569ea.png

Step 8. "Add agents" to your Line inbox.

https://www.chatwoot.com/docs/assets/images/add_agents-b2ddc33089133330f19d33f8c19f1607.png

Step 9. Hooray! You have successfully created a Line inbox.

https://www.chatwoot.com/docs/assets/images/finish_inbox-d61ae7fa6539eced9fe59d915369da8e.png

Step 10. Go to "Messaging API" channel in developer console and configure webhook.